Christmas 2018

DELIVERIES IN DECEMBER

Delivery times during Christmas can be affected by higher demand and mail services being busier than usual.

Delivery delays of a couple of days are expected. Please allow 5-10 working days for the order to reach you.

If you are selecting standard delivery at the checkout, please be aware that the recommended final date for delivery before Christmas is 18th December. Orders placed after this date may not arrive in time for Christmas!

Delivery

Orders placed before 1pm Monday to Friday will normally be sent out the same day. Orders placed after 1pm on Friday, and over the weekend, will normally be sent out on Monday. We’re closed on UK bank holidays, so please allow extra processing time for your order when one occurs.

We charge a flat rate of £2.99 for shipping on all orders. This rate doesn’t increase if your order gets larger, so rest assured you’ll never be charged extortionate shipping rates. We can also offer an expedited delivery service if you should require it. Please bear in mind that orders shipped via an expedited service will require a signature upon delivery.

Should your order total be above £50, free delivery will be offered during the checkout process.

Returns

  • Within 30 days of receipt you are welcome to return any item for any reason as long as it’s in resaleable condition. Return postage is at your expense.
  • You don’t need a returns number, please package your return properly and send it to us, including a note of your order number and your reason for returning the item.
  • If an item should arrive damaged, please contact us.